Overview
LottoStar is a major online betting platform available to all customer over the African content and is devoted to be one the top ranging platform in the world of online gaming. LottStar offers all customers, new or old, an easy and convenient way for them to bet on their amazing array of international games directly from any device from the comfort of the customers own place of residence.
How does a customer complete a deposit into their LottoStar account using a Kazang Voucher?
When customers have purchased a Kazang voucher from any of our registered vendors nationwide, depositing the funds into their LottoStar account has never been easier than before. The below guidelines will assist in the customer topping up their LottoStar accounts using a Kazang voucher:
Action Step | Action Summary | Image |
| Step 1 | Select the "Deposit" option from the Home Screen of the LottoStar website |  |
| Step 2 | On the following deposit screen, the customer needs to select the following options:
|  |
| Step 3 | On the following deposit screen, the customer needs to select the following options:
|  |
| Step 4 | The customer's wallet will now be successfully topped up |  |
LottoStar Device Vending Information
Escalation Matrix
All LottoStar voucher queries are to be raised through Freshdesk to our Trusted Centre team using the trustedcentre@kazang.com email address.
Frequently Asked Questions (FAQs)
Question | Answer |
| Can the LottoStar voucher be reversed? | No, the LottoStar voucher is a non-refundable voucher. Should a reversal be required, escalate the query to our Trusted Centre team. |
| Where can customers purchase a LottoStar Kazang voucher? | Customers can purchase a LottoStar Kazang voucher from any of our registered vendors nationwide. |
| Does a customer need to register an account to access LottoStar? | Yes, the customer does need to register an account on the official LottoStar betting website. |
| Is there a minimum amount that the customer should deposit to begin playing on LottoStar? | All amounts for deposit will be listed and highlighted on the official LottoStar website based on the preferred payment method of the customer. |
*Have we missed anything in this article?
Email learninganddevelopment@kazang.com should you need any more information to be added onto this article.
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