Gaming vouchers are prone to fraud and that is why most betting companies do not entertain the idea of a reversal.
Because Kazang always puts the needs of our vendors first, we used to reverse accidental printouts of gaming vouchers after confirming its validity with the respective betting partner. After being at it for a while, we realised that the business is losing some money due to these reversals and for now, we will only reverse vouchers under certain circumstances.
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