How to fix an incorrect ref from a device

Modified on Mon, 4 Oct, 2021 at 4:39 PM

Step 1

Log into your device using your username and password

Step 2

Select the HELP button

Step 3

Select "Fix bank deposit".

Step 4

Fill in the correct details and submit.

Make sure the correct bank is chosen

Make sure the date filed is entered correctly.

Make sure the wrong reference is the same as on the slip

Make sure the amount is the same as on the slip.