How to update new sim details on CR?

Modified on Thu, 24 Oct, 2019 at 12:12 PM

  1.  You filter with reference
  2.  View sim 
  3.  Click on Remove  device
  4.  Click on Devices
  5.  Add sim 
  6.  Change sim profile 
  7. Change sim status to Activated
  8. Check if the number is not registered under CR First If it is it will notify you that it has been linked to a different IMEI 
  9. If linked you need to Dlink the Number 
  10.  Add  number it must start with +27........ under MSISDN
  11. Under Provision Setting, go to Provisioned IMEI  and you put IMEI number
  12. Under Recharge on Provisioning, you tick the box
  13. Click Save

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