How to Resolve a cheque Deposit query

Modified on Thu, 24 Oct, 2019 at 1:27 PM

STEP 1 Filter with Ref number 


STEP 2 Once Deposit has bee located it will appear under Unknown Status 



STEP 3 Depending on the date it can only be resolved after 10 working days

  •             You first need to check with Finance Team before resolving anything  
  •             Only finance can give the Go head to resolve this deposit



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