All Things Vendor - EFTPOS Escalation Guide

Modified on Thu, 9 Apr at 10:00 AM

Overview

Depositing funds into their respective wallets and banks is not always a smooth process. Vendors from time to time still prefer to operate on a manual skillset by physically completing all transactions inside their respective banking branches.

Escalating a payment or transfer made to us is easier now more than ever. The below solutions article provides you as the agent with all the relevant information to pass onto the vendor based simply on their location.

Key Points to Remember

It is always important to note the vendors location to ensure that you as the agent is providing the correct escalation details to ensure that resolution can be achieved.

What are the EFTPOS escalation banking details?

Below is an updated list of the various correspondence details that the vendor will need to correctly escalate their EFTPOS queries

Province	City	Information
Western Cape	Cape Town	ATM Solutions Unit 1 The Waverley Business Park Wyecraft Road Mowbray Telephone +27 21 442 4860
Gauteng	Johannesburg	Paycorp Head Office (ATM Solutions, EFTPOS and Kazang) Sandhavon Office Park 14 Pongola Crescent Eastgate Ext 17 Sandton Telephone: +27 11 531 5300
North West	Rustenburg	ATM Solutions Tropical Paradise 219 Beyers Naude Drive North West
Eastern Cape	Gqeberha	ATM Solutions and EFTPOS 75 Second Ave Newton Park Telephone +27 41 395 8432
Kwa-Zulu Natal	Durban	ATM Solutions and EFTPOS 106 Intersite Ave Umgeni Business Park Springfield Telephone +27 31 263 2277
Free State	Bloemfontein	ATM Solutions and EFTPOS 46 - 48 President Steyn Avenue Westdene 9301 Telephone: +27 51 430 6604/6623/6634
Mpumalanga	Witbank	ATM Solutions and EFTPOS 21 OR Tambo (Swartbos) Street Modelpark Emalahleni Telephone +27 13 658 4500
Limpopo	Polokwane	ATM Solutions and EFTPOSOffice 5Kwane Chambers 29 Hans van Rensburg Street Telephone +27 15 297 8544

*Have we missed anything in this article?

Email learninganddevelopment@kazang.com should you need any more information to be added onto this article.